Cookie Policy

How Oakline Commerce Solutions Ltd Uses Cookies and Similar Technologies

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies allow websites to remember information about your visit, including your preferences and actions. Cookies do not contain personally identifying information, though they can be linked to personal data in certain circumstances. Most web browsers accept cookies by default, though you can modify your browser settings to decline cookies or alert you when a cookie is being set.

2. Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the website to function properly. These cookies enable core functionality such as security features, network management, and accessibility. Essential cookies are set regardless of your cookie preferences and cannot be disabled without affecting website functionality. We use essential cookies to maintain session information, provide secure access to password-protected areas, and prevent fraudulent activity.

Performance Cookies

Performance cookies collect information about how you use our website, including which pages you visit, how long you stay on each page, and which links you click. This information helps us understand user behaviour and improve website functionality and performance. Performance cookies do not identify you personally and are used only for aggregate analysis. Data collected through performance cookies is typically retained for 13 months.

Functional Cookies

Functional cookies remember your preferences and choices to provide a more personalized experience when you visit our website. For example, functional cookies may remember your language preference, font size preference, or other customization options. Functional cookies enhance user experience but are not essential to website functionality.

Marketing Cookies

Marketing cookies are used to track your activity across websites to deliver targeted advertising based on your interests. We use marketing cookies only if you have consented to marketing communications. Marketing cookies may be set by third-party advertising networks. You can manage marketing cookie preferences through our cookie consent tool or adjust your browser settings.

3. Third-Party Cookies

In addition to cookies set by Oakline Commerce Solutions Ltd, some third-party service providers may set cookies on our website. Third-party cookies are typically used for analytics, advertising, or social media integration. Third-party cookie providers are bound by their own privacy policies. We do not control third-party cookies and are not responsible for third-party cookie practices. You can manage third-party cookies through your browser settings or through opt-out tools provided by third parties.

4. Specific Cookies Used

Analytics Cookies

We use analytics cookies to collect information about website usage, including pages visited, time spent on pages, referrer information, and general location based on IP address. Analytics cookies help us understand how users interact with our website and identify opportunities for improvement. Analytics data is aggregated and does not identify individual users. Analytics cookies are retained for a maximum of 13 months.

Session Cookies

Session cookies are set when you log in to your account or submit forms on our website. Session cookies maintain your login status and ensure secure communication between your browser and our server. Session cookies expire when you close your browser or log out of your account.

Security Cookies

We use security cookies to protect against fraud, prevent unauthorised access, and ensure the integrity of our systems. Security cookies may detect suspicious activity and help maintain the security of your account.

5. Cookie Consent Management

When you first visit our website, you will be presented with a cookie consent banner that explains the types of cookies we use and allows you to control your cookie preferences. You can choose to accept all cookies, decline non-essential cookies, or manage your preferences in detail. Your cookie preferences are saved and will be respected on subsequent visits, though you can change your preferences at any time by accessing the cookie management tool.

Essential cookies will be set regardless of your consent preferences, as these are necessary for website functionality and security. Performance, functional, and marketing cookies will only be set if you have consented. If you decline cookies, some website features may be unavailable or function differently.

6. Removing and Disabling Cookies

You can remove existing cookies and prevent future cookies from being set by adjusting your browser settings. Instructions for managing cookies vary depending on your browser. Most browsers provide options to decline cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling cookies may affect website functionality and your user experience.

You can also opt out of specific third-party cookies by visiting the opt-out pages provided by third-party cookie providers. For example, you can opt out of cookies set by major advertising networks through the Digital Advertising Alliance opt-out tool.

7. Cookie Data Retention

The duration cookies are retained varies depending on cookie type and purpose. Essential and security cookies may be retained for the duration of your session and for a short period afterward to maintain security. Performance and functional cookies are typically retained for no more than 13 months, after which they are automatically deleted. Session cookies expire when you close your browser. Marketing cookies are typically retained for a longer period to track user activity across websites, but are deleted when you clear your browser cookies. You can delete any cookie at any time through your browser settings.

8. Cookies and Privacy

Cookies collect information about your website usage and may be linked to personal data you have provided directly, such as through a contact form or login. When cookies are linked to personal data, they are treated as personal data under UK GDPR and are subject to the protections described in our Privacy Policy. We use cookies in accordance with our Privacy Policy and applicable data protection legislation.

Cookies do not contain sensitive personal data such as passwords, credit card numbers, or health information. Payment information is never stored in cookies.

9. Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals your preference not to be tracked by websites. We respect Do Not Track signals where technically feasible, and we will not set marketing or performance cookies for users who have enabled Do Not Track in their browser. However, essential and security cookies may still be set to maintain website functionality and security.

10. Changes to Cookie Usage

We may update our cookie usage from time to time as we improve our website and services or as technology changes. We will update this Cookie Policy to reflect any changes and will request your consent again if we introduce new types of cookies or change the purpose of existing cookies. Please check this policy periodically for updates.

11. Questions About Cookies

If you have questions about our cookie usage or how to manage cookie preferences, please contact us:

Last Updated: January 2024